Your partner for quality strategy.
P8 Quinto – Data-based quality assurance for your company.
P8 Quinto – Your data-based quality assurance powered by AI
In an age where quality and satisfaction determine a company's success, data-based quality assurance powered by AI is of paramount importance.
Quinto is the solution for companies that want to actively and effectively manage both customer satisfaction and employee satisfaction.
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Digital recording of customer or employee feedback
via smartphone
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Live insights into customer or employee satisfaction
for your management
If you can't measure it, you can't manage it.
- Peter Drucker
Your partner for quality issues
In a complex, dynamic business world, continuous quality measurement and assurance are crucial for the long-term success of a company. According to a meta-study by Harvard Business Manager, satisfied employees ensure a 31 percent increase in productivity, and according to a meta-study by Otto et al., satisfied customers ensure up to 70% higher company value.
That's why we developed P8 Quinto – a P8 solution for data-driven quality intelligence that helps you set, measure, and improve your quality standards.
We are your process partner
Concept development and project management
Development of the survey system
Support during rollout in your organization
We work with you to develop a customized solution for your quality strategy.
- Markus Bischof, CEO | Partner at P8
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Quality Intelligence as the basis for your quality strategy
Digital, comprehensive measurement of customer and employee journey satisfaction
Live evaluations over time possible
Live benchmarking between touchpoints, locations, or branches possible
A customized tool for you
Automated quality recording
Benchmarks and individual evaluations
Digital, privacy-compliant solution
Product Features - How Quinto works
P8 Quinto was developed to efficiently and accurately capture customer or employee feedback.
Proven quantitative methodology and smart technology create a simple, scalable, and user-friendly system.
Feedback via QR code, NFC, or link—no additional hardware required. Maximum flexibility and easy integration into existing systems.
Real-time analysis and optimization suggestions. The dashboard provides clear insights into satisfaction at individual touchpoints and supports data-driven decisions.
No download necessary, multilingual application (15+ languages)
Automated, regular surveys at important touchpoints. These enable you to quickly assess customer satisfaction and identify specific areas for improvement.
AI-powered sentiment analysis automatically evaluates customer feedback. Based on the results, concrete action recommendations are generated to support staff in direct customer interactions.
Who is Quinto suitable for?
P8 Quinto is ideal for companies that face quality assurance challenges due to their size and complexity (e.g., in decentralized structures) – towards the market (customers) and as an employer (towards employees).
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Quinto Customer
For satisfied customers: With Quinto Customer, you can measure customer satisfaction at all relevant touchpoints—from the store to the online platform.
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Quinto Employee
For motivated employees: With Quinto Employee, you can measure the satisfaction of your employees and lay the foundation for a positive working atmosphere.
Why P8 Quinto?
Your advantages with P8 Quinto
The Quality Intelligence Tool makes service quality – tailored to your customer experience or your “employee journey”:
Collect precise feedback, analyze data, and identify weaknesses.
Compare different touchpoints, locations, etc. with Quinto's integrated benchmarking function.
In customizable live dashboards that provide insights for optimization.
AI identifies recurring patterns in customer feedback and helps resolve issues before they turn into complaints.
Best Practice: Wirtschaftskammer Tirol
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"Bist' Happy?" | A milestone for Tyrolean tourism
Our Quality Intelligence approach has already proven itself in various areas.
One highlight: The “Bist' Happy” project by the Tyrol Chamber of Commerce strengthens Tyrolean tourism through innovative measures to attract skilled workers, targeted communication, and creative ideas to promote the industry's appeal in the long term.
Schedule a "Digital Coffee" with our expert now!
Alexander has been part of P8's strategy team for three years and specializes in quality intelligence! Schedule a 15-minute digital appointment with him.
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Alexander Ellemund
Strategy Consultant© P8 Business Strategy 2025